SPO – Troubleshooting contributor can not open OneNote from desktop app

By | January 14, 2018


User have been assigned only Contribute access to a Notebook in SharePoint, but user should not have access to the site.


  1. User can open the Notebook from Web Application, and start contributing
  2. User can not open the Notebook from OneNote desktop app with error “We couldn’t find a notebook at https://… A notebook usually has a table of contents file (*.onennotc or *.onennotc2)”Â
  3. User can not see the files in Document Library (of the Notebook) via Windows Explorer


  1. Disable “Limited-access user permission lockdown mode” , site collection feature (option 1)
  2. Share OneNote table of content files individually to the user


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